Privacy Policy
This page explains how Strapas collects, uses, protects, and shares personal information in connection with our website and platform.
Introduction and updates
This Privacy Policy explains how Strapas, Inc. and its affiliates (“Strapas”, “we”, “us”, or “our”) process personal information collected through our website at strapas.com and through our AI-powered software development platform.
We may update this Privacy Policy from time to time by posting the revised version on this page and updating the Last updated date. We encourage you to review this page periodically to stay informed of any changes.
What information we collect
We may collect personal information about customers, users, prospects, and visitors to our Website or Platform. Personal information means information relating to an identified or identifiable natural person, including personal data, personal information, or personally identifiable information as defined under applicable privacy laws.
For Website Users
- We collect information you voluntarily provide to us, such as your email address, including when you contact us through the website or sign up for updates or mailing lists.
- We may use this information to respond to you, provide support, or share relevant product and service information.
- We may also collect connection and device-related information such as IP address, log data, usage data, device type, and approximate or exact location where permitted by law.
For Prospects
- We may collect information from publicly available sources, business partners, or third-party data providers about individuals who may be potential customers or relevant business contacts.
- This may include name, business email address, phone number, job title, and other professionally relevant details.
Legal basis of processing
Depending on the context and applicable law, Strapas may process personal information on one or more of the following legal bases:
- Performance of a contract to which the data subject is a party.
- Steps requested by the data subject before entering into a contract.
- Our legitimate interests or the legitimate interests of third parties.
- Compliance with legal obligations.
- Consent, including for certain marketing communications where required.
How Strapas uses the information
We use the information we collect, including personal information, to operate, improve, support, secure, and grow our Website and Platform.
- Respond to inquiries, requests, and support needs.
- Provide access to the Platform and related services.
- Generate anonymized and aggregated metadata.
- Investigate and resolve disputes related to the Website or Platform.
- Detect, prevent, and address fraud, abuse, and security issues.
- Enforce our policies, including our Responsible Use Policy, and comply with legal or regulatory requirements.
- Protect the rights, property, or safety of Strapas, our affiliates, our users, and third parties.
- Establish, exercise, or defend legal claims and legal rights.
- Improve the performance, reliability, and usability of the Website and Platform.
- Identify and analyze prospective customers or leads for business outreach, internal analytics, and marketing, subject to applicable legal requirements.
- Develop new products, services, and platform capabilities.
How we protect your information
We implement commercially reasonable technical, administrative, and organizational measures designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures may include encryption and secure user management systems.
However, no method of transmission over the internet or method of electronic storage is fully secure or error-free. Because of this, you should use care when deciding what information to provide through the Platform.
Users of our platform may also collect information, including personal information, about their own application users. Any collection or use of such information must be handled in accordance with our Data Processing Addendum.
Third-party tracking technologies
We use cookies and similar technologies when you visit our Website or access our Platform. Cookies help support navigation, feature activation, preference storage, analytics, and service improvement.
We may also use cookies to recognize repeat visitors, monitor usage patterns, and improve the overall user experience. In some cases, cookies or related technologies may be used together with information from third-party databases, where permitted by law.
We also use Google Analytics to understand how visitors use our Website and Platform, including which pages are viewed and how users interact with them. We use that information to improve performance and usability.
You can usually remove or disable cookies through your browser or device settings. Disabling cookies may affect certain features or limit part of your experience.
International transfer
Because Strapas operates globally, personal information may be transferred to countries other than the country in which it was originally collected. Where this occurs, we will take steps to ensure that the transfer is carried out in accordance with applicable data protection laws.
For how long we retain the information
We retain information for as long as necessary for the purpose for which it was collected, taking into account legal obligations, dispute resolution needs, enforcement of our rights, and legitimate business requirements.
Retention periods depend on the type of information involved, the purpose of collection, and the legal or operational requirements applicable to that information.
We may also correct, update, complete, or remove incomplete or inaccurate information at any time, at our discretion and as appropriate.
Your privacy rights
Depending on your jurisdiction and subject to applicable legal exceptions, you may have certain rights regarding your personal information, including the right to:
- Access, verify, correct, update, or delete personal information about you.
- Request erasure of personal information, subject to legal retention obligations.
- Object to processing based on legitimate interests or to processing for direct marketing.
- Request restriction of certain processing activities.
- Request export of personal information in a portable format.
To exercise any of these rights, please contact us at compliance@strapas.com. We may request additional information to verify your identity before processing your request.
If you are dissatisfied with how we handled your request, you may also file a complaint with the applicable data protection authority.